Driving Excellence Through Continuous Improvement: Insights From Charles Eitel

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At the core of Charles Eitel's idea is the belief that constant development is not only a group of initiatives but a mind-set that must definitely be embedded within an organization's culture. To cultivate this mind-set, Eitel highlights the importance of management in setting the tone. Leaders should champion the reason for development by being available to feedback, willing to experiment, and committed with their own development. When leaders design an interest for improvement, they encourage their teams to adopt the exact same approach.