Driving Excellence Through Continuous Improvement: Insights From Charles Eitel

At the primary of Charles Eitel's idea may be the belief that constant improvement is not really a number of initiatives but a mind-set that really must be stuck within an organization's culture. To cultivate that attitude, Eitel emphasizes the importance of leadership in placing the tone. Leaders must champion the explanation for improvement by being ready to accept feedback, willing to experiment, and committed with their own development. When leaders design a passion for development, they inspire their teams to follow the same approach.